Agarwal Packers & Movers — Harassment while delivery

Address:	Hyderabad, Andhra Pradesh, 500003
Website:	www.agarwalpackers.in

Agarwal packers and movers sl no : 4365783
Drs dilip roadlines pvt ltd consignment no : 45221931

I had booked agarwal movers and packers for transferring my house hold items from guwahati to sibsagar. They came to my house on 08.07.2017 and packed my items. They informed me that they shall send my goods in a small truck and it wont be shared with anybody else. I paid them 16000/- in cash. The manager of guwahati nitesh solanki informed me that the goods shall reach on 09.07.2017 and they shall send 2 labours with the goods for shifting. On 9th till 9 am my goods were not delivered to sibsagar as promised to me. The next day i kept on calling mr solanki almost 20 times then he received my call and said that he shall inform me about the consignment and after some time he called to inform that the goods shall be transferred on 10th. Such is the condition of the customer service they donot even call toinform the customers.
Due to bad weather of assam i said its k but please deliver my goods on 10th. On 10 th the driver reached my place at around 5pm all alone, when i said where are the labours he said that the company people didnot send any labours with him. Plus he brought my goods along with another person in sharing (Whereas he charged money from both o[censored]s). I called up the manager and he ordered me to book some labour out of my expense. He even said me that i should pay the labours along with the driver, whereas at the time of booking he was the one who said labours will be provided. I really got so angry and pissed of with this agarwal packers and movers. I shall never ever recommend them to anybody. Seriously faced a lot of mental harrasment.