Agarwal Packers & Movers — household damaged during transport

Address:

560100

Bill no-1143

Mumbai to banglore

My name is dattu karad

I was transport my household goods thru agraval movers and packers on 05 aug 2017.
They took insurance for my household goods and committed, if any damage happened during transportations.
They will claim amount for the same.

Around 15000 rupees damage was happened so i had communicate to executive.
He took all goods damage photo and my account details for processing the claim.

But he just avoid my call and not responding also.
And always given some unexpected reason and gave next day.
More than 6 month completed but i don't receive any amount from them.
Please help me, to get my claim amount.