Agarwal Packers & Movers — household shifting gcupb[protected]

Address:	New Delhi, Delhi, 110034
Website:	www.agarwalpackers.com

Hi team,

This is really unfortunate to choose the agarwal packers for shifting my household from delhi to bbs after getting very lowest rates from other suppliers.

Please check my household is packed on 02nd dec but still i am waiting for the consignment delivery and before confirming the packing i was getting more than 20 calls in a day for confirming the shifting.

And when i have confirmed it and paid the whole amount in advance than now no one is receiving my calls and on the customer care number no one is sharing the proper information and their given numbers are always getting out of service or switched off.

Please check from the day one i am taking proper follow ups for the current status but there was no response. Finally 5 days before i got to know that my consignment was hold at ghaziabad only, when i asked the reason for delaying the same than there was no response and customer care guy simply informed that sir it was our internal mistake due to that it got delayed from apml end. But mr uma shankar/his team was promised me to deliver it by 14th dec 2018 without getting further delay.

And after taking another 2 days follow up it was moved from ghaziabad to bbsr and i was promised to deliver by today ie 14th dec 2018.

So it's 14th dec at :9:32 pm is here again but it was not delivered and same situation is arising that no one responding with the current status.

Please check everyone is taking 40 mins time and not getting even a courtesy call after 4 hours and i am asking to share the proper status like crazy idiot every time.

Please check i was promised to deliver it within 6 working days days maximum and at the time of confirming the same i have informed you guys that i was getting 23000 from south relocation packers and movers and 24500/- from the maple packers however i have paid 32500/- which 9250 extra because for the agarwal name and brand so i won't face any issue in shifting.

Second and very important issue which i have informed you guys humbly before confirming the booking that i have a small 8 month kid and i don't have anything to settle in bhubneswar so i have to stay in hotel until my household shifting would not be done.

But i believe you guys don't have the family and that is why playing like this with me. Also never try to understand the issues which i am facing here with my kid because i have to buy everything from outside which is even not hygenic for me as well as. I am wasting money from last 12 days in hotels while i have everything to stay in my home.

And this is all happening because of agarwal packers and movers only wherein everyone is enjoying but no one is bother to respond and fulfill your commitment.

I am requesting to the higher management if someone is having bit courtesy to revert me back with the consignment proper status than please share with me at earliest else i have to take the legal action again apml and i am make sure to proof my commitment without even wasting a single min if i will not get the revert before 10 am with the proper compensation.