Agarwal Packers & Movers — huge damage of household

Address:

Bangalore, Karnataka

I had shifted my household + car from bhopal to bangalore with agarwal packers and movers ltd.in march 2019. The gc no is gcbhpl[protected]. I had duly insured most of the high cost items.
When i received the material in bangalore, i found that a large no of items have been damaged beyond repair. The items which were damaged are:
1) fridge (Irrepairable)
2) washing machine
3) dinng table glass (Broken)
4) glass cabinet (Completely broken and irrepairable)
5) glass crockery (4 boxes fully damaged)
6) car (Rear bumper broken)

I calculated the total damage done and it comes to around rs 80000.

I have been continuously following up with apml for claiming the insurance but they have not been able to close it.

After multiple chases, they told me that they will be paying rs 20, 000 as compensation to the damage. I have asked them how they have calculated this amount, to which they have said that it cannot be disclosed.

I cannot accept a compensastion of rs 20, 000 against such huge damage and specially when the items were insured sufficiently.

Please help me to get my due claim from apml.

Kalyan gohain