Agarwal Packers & Movers — Improper and Poor Service at Bangalore Branch

Address:

Bangalore, Karnataka

I contacted Agarwal Packers and Movers Bangalore branch two weeks back for moving my goods. Customer care forwarded my call to Bangalore Branch situated at lal Baugh. The service and response at Lalbaugh Branch is so poor that I had to followup several times just to get the quotation. On 16 May 2015 I contacted the branch officials saying that can you please send someone for looking at my goods, though after a very long communication, no response till 1 pm next day. Though on 16 May I was told that at 11 AM, a person will come and have a check. After several followups one of the field officer came to see my goods and told me that by next day 11 AM I will get the final amount and everything. Till 1 PM next day on 18 May 2015 there was no communication and no follow ups. As a customer I had to follow but the officials at branch were so careless that they were giving very vague answers. More over till today when I tried to reach higher authorities, there was even no proper response and nobody was there to resolve the issue and more over there was always one line that we will contact you in next 10 minutes. This is a very poor and improper service and has given me a lot of frustration. I will be looking for some other movers for moving my goods, as I guess Agarwal Packers and Movers as an organization has no value for customers. Very Very Very Poor and Pathetic Service. Will never recommend to anyone.