Agarwal Packers & Movers — Item missing and not delivered

I have booked household items shipment from Bangalore to greater noida. 53 items picked from Bangalore on 11th June .After dait follow up Two days back partial delivery of goods has been done where out of 53 items, I have only received 49 items.
Items Missing
Sofa - 1 (3 seater)+1 (1 seater) +1 (1 seater) ( which also contains - cushions, pillows, Bedsheets, curtains)
Bike Activa - 1

Now I am not getting any update from them where are those item and when it will be delivered.

I have booked 16ft Cube and paid for that. After loading in Bangalore, I put my lock while locking the cube in Bangalore. I believe that is the USP from APML.
But here I got the goods in a shared truck and my lock was missing because my items has been shared with another consignment..
That is also after doing follow-up for the last 10 days.

There is a breach in privacy and security.

I would say APML totally failed to keep this promise and very unprofessional service

This is complete mental harassment.