Agarwal Packers & Movers — Mental Harassment and Fraud

Address:

Mumbai City, Maharashtra, 400059

I booked Agarwal packers and movers to transfer my goods from Delhi to Mumbai (full lorry) and delhi to lucknow. Following are they key challenges:
1. They forced us to make the payment in their employee's individual acount. In spite of requesting for company account number, they first forced us to transfer in individual account and when we showed reaistence, they intimidate us to cancel the whole assignment.
2. The booking included packing, shifting, unloading and unpacking. However in lucknow, they embarrassed my parents to pay extra amount and then left the good as it is without unpacking.
3. In mumbai, they forced us to pay a hefty 3600 to some union and when we declined any such demand they kept us waiting for our own goods for 12 hours and asked their labourers to leave the goods unattended on the road.
4. We tried to call their spoc Madhusudan many a times (~60), he ignored our calls and mentally harassed me and my wife by not responding and jeeping us waiting for our goods.
5. We paid premium for full Insurance of our luggage too, however when we reported that some our our things are broken in the process, they ignored our mail till date.
6. As I mentioned above, I booked full lorry for transfer of our goods but he shared the lorry for other transfers as well without any consent, which resulted in damage of our goods too.