Agarwal Packers & Movers — No compensation for Missing Items

Address:

New Delhi, Delhi

Sir, I had shifted my household luggage from Kolhapur to Delhi in March, 2015 through Agarwal Packers & Movers. During receiving one of the item i.e. plastic chairs were found missing and many items were found damaged. The person come with the luggage have noted the same and told me that our claim dept. will contact you shortly. Afterwords their claim dept. have offered me only Rs. 1000/- for damaged item, it was very nominal amount against the damage however, i accepted the same as i don't want to go in litigation, whereas i didn't get my chairs even after a lapse of 3 & 1/2 months and nobody of Agarwal people are ready to talk on it. I send them e-mails number of times but they didn't reply. The cost of chairs was 1000x4=4000. Sir please look into it. I have all the related documents with me. The last e-mail i have sent to Agarwal Packers is as below:- yogesh dosodiya May 11 to Dheerendra Sir it seems that you people are interested only in money making. I reminded you number of times about missing items, although you are not replying to me. The settlement amount of damaged items are also not credited in my account. Therefore it appears that you are not concerned with the problems which occurred by your people only. I have received so many damaged item during shifting however you are just offered Rs. 1000/- as compensation. I don, t want to go in litigation that why i accepted your offer, however you neither deposited the amount nor you are discussing about missing items. I am giving last chance to you to resolver my problem within five days. Thereafter I have not option but to go before consumer court and i will make sure that this mail is also forwarded to your seniors. Facts of the case:- I paid Rs. 54000/- for shifting luggage. I got many items damaged. I found some of the items missing. I lost all my favorite flower pots total 15 pots valued to Rs. 2000/- for which i assured by sales person by showing photographs of vehicle carrying flower pots. More than 40 days completed of shifting however problems are not resolved till to date. Felling bad experience with Agarwal Packers. Yogesh