| Address: | 641004 | | Website: | www.agarwalpackers.com/packersandmovers/moversandpackers.html?utm_source=Google_Search_Desktop&u |
Unloading charges were not disclosed to me when discussing the quote, nor was submitting an id proof for crossing the border talked about at the time of packing. The employee in coimbatore Mr Mintu failed to disclose me any details about the unloading charges & I am getting to know it the last moment. He is telling the delivery guys that he discussed this with me. But this was never disclosed to me in the first place . I paid 7500 and now only I am seeing the invoice and it has been mentioned that unloading will be done by the party, Being a first time user of packers and movers I wasnt aware or informed about the procedure. Its shady and cheating that the client is not informed about the unloading charges. Also when i called back to check Mr Mintu spoke in an unprofessional way and disconnected my call. Its extremely damaging for a brand like Agarwal.
Also i am the consignee and not the party here. Unloading has been mentioned by the party. Now there is extreme confusion and misunderstanding from my part here with respect to the terms used between the party and the consignee.
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