Agarwal Packers & Movers — non refund of double payment against shifting of household goods

My household goods was packed, transported and delivered by agarwal packers & movers vide gc no wignsltk123067.in this process rs 72931 was charged from me which i paid twice, once through online payment channel of agarwal packers & movers on 23.08.2017 (Mr mr/sltk/1718/00740) and the second payment was made by cheque no 556275 dated 20.08.2017 drawn on bank sbi. The cheque was debited from my account on 23.08.2017. Since 23.08.2017 i had been requesting the company for refund of the excess amount paid by me. Till date the amount was not credited to my account.