Agarwal Packers & Movers — Not delivered as per promised day and drivers is asking for extra money

Address:	Bangalore, Karnataka, 560048
Website:	www.agarwalpackers.com

Hello,

I am ranjay, and my consignment number is wignblr073022 dispatched from bangalore to sheikhpura (Bihar) on 15th feb 2017. I was confirmed by the company that my consignment would reach the destination by 27th latest. However, despite multiple calls till date (4th march 2017) i have no clue when it will reach sheikhpura (Bihar).

I have got call from driver that my consignment is at ranchi on 4th march and transport manager has not paid him yet. Even driver is asking from me to pay for it then my consignment will reach on time.

The customer care representative fails to provide clear answers with reasons for delay. Moreover, how can there be a delay and if at all why is the customer not informed in advance.

Its seriously very disappointing and bad services by them.