Agarwal Packers & Movers — Not providing services.

I have booked household goods on 06.04.2022 from Guwahati, Assam to Raipur, Chhattisgarh vide consignment no GCGWH[protected] as per enclosed with a condition to Unpacking at destination on arrival for which I have paid. The same consignment was received on 15.04.2022 evening. On arrival of the above consignment, I have contacted officials at Raipur as well as Guwahati for unpacking my goods. But your esteemed office at Raipur has refused to send the team for unpacking and sent some workers to dump my household goods at the destination. Finally with no option left, I have unpacked the goods myself with the help of the driver at extra cost.