Agarwal Packers & Movers — one bag missing & since 50 days no resolution

Address: Kanyakumari, TamilNadu

One Trolley bag(which has certificates & decent costly clothes) is missing from the consignment that was delivered by the APML team on 6th April 2024. on the time of delivery it was informed- APML manager said he would get the bag in a weeks time.
Been 50days+ yet the team is not able to give a resolution.
on X (twitter) I have tagged Mr. Ramesh (CMD APML), yet of no use.
Just incase my payment was delayed he would have surely ensured that he filed an FIR On me, but when customer stuff is lost APML is not bothered.

Even the Regional Head assured for a resolution, but again the team is missing no reply on email, no call answering, nor calling back.

Hope to find a resolution here, or the team is planning to fix my appointment with Mr. Ramesh for a bag that is missing

GCHYD[protected]