Agarwal Packers & Movers — pathetic service provided to me on my household goods shipment.

Priya241

from Gurgaon, Haryana

Address:	Kolkata, West Bengal
Website:	www.agarwalhouseholdshifting.in

I wish i could give them negative rating. They booked our consignment in june, 2017 from home with initial costing of rs. 14, 000/-. I was to leave the city the next day. After two days i get a call saying now the amount has increased to rs. 25, 000 since insurance is involved. I immediately made the payment. I was told within 15 days i would receive my goods.in between i had to go abroad and come back and when i followed back again i was given promise of every other week the goods will be delivered. This continued for 2 months where sunny would give imaginary update like "your household goods has reached vishakhapatnam."

After that one day i got call from some other packer service asking for my address! On asking he told the guy at agarwal packers & movers, dankuni housing, kashmira apartment, 1st foor, room no-12 (Near usha martin school) hooghly. Wb has asked him to courier our goods. On further enquiry we got to know it was still in kolkata. Sunny -[protected] from agarwal packers & movers continuously lied to us for three months!

We had left our number on agarwal packers & movers pvt. Ltd. Site for quote while enquiry so we are not sure how sunny from agarwal packers & movers, dankuni housing, kashmira apartment, 1st floor, room no-12 (Near usha martin school) hooghly, wb got our number. He posed as from the original one and cheated us.

After 2 months we got our household goods in august last week with the promise that the bike would be delivered in a week. We still haven't got our bike.

We had booked it for door delivery and today we get call from sunny agarwal - [protected] saying they can't deliver to our house and we need to pay 3, 500 more if we want it! On pointing out that the bill says, "door delivery" he said, "that depends on our convenience."

They have kept our bike for three months with them where it is not in condition to be driven!

I am only writing this so that more people are aware of such fraudsters!

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Agarwal Packers & Movers customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by Priya241 Today the bike was delivered where we had to pay Rs. 1500/- to the transport person as Sunny - [protected] called yesterday and said if we don't pay the amount then we can forget our bike. The bike side stand is broken and the indicator is also missing. Delivering late is one thing and on top of it damaging the good is another thing!!