[Resolved] Agarwal Packers & Movers — Received fridge, atta chachi & steel almirah in broken condition while shifting from ahmedabad gujarat to gangtok sikkim

Dhrupalmehta

from Gangtok, Sikkim

Address:

East Sikkim, Sikkim, 380006

Fake assurance given by ahmdabad office person mr. Mk singh while provide quotation for shifting of house hold goods from ahmdabad to gangtok sikkim with in 8-10 days, it reached after 22 valuable days.
We received refrigerator, atta chakki and still almirah's sari compartment with bottom drawers in brokem condition.
We informed to unloading person for same & taken photograph by me, also written on lorry receipt.
I contaced mr. Dinesh - siliguri branch, he required more photos of damage goods which i provided on dated 25.01.2017, as suggested by siliguri office person - she said that contact repairer & get it repair we will provide you rs. 6000/- to 7000/-
I told her that person asking rs. 2000/- for visit to check damage then only they provide us estimated repairing charge of all three.
We are not getting any response or a amount of claim or not repaired our damage goods.
Pl. Do urgetnly other wise i will knock door of cusmumer forum or file a case against you.

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Mar 7, 2017

Complaint marked as Resolved

still damage goods not repaired or exchanged or not received any claim amount from your end. How can you say that it is resolve.

Agarwal Packers & Movers customer support has been notified about the posted complaint.

Feb 11, 2017

Updated by Dhrupalmehta as on date my complaint is open not close from your end or not received any claim amount or not repaired my damage goods Pl. do urgently.

Mar 07, 2017

Updated by Dhrupalmehta i received one mail from Silliguri office regarding settalement of my claim & settlement amount is Rs. 22000/- which is not disposited in my account.

as per requirement I submitted cencalled cheque on dated 16.02.2017 through mail to your Silliguri office.

Then after I mailed twice to CENTRALIZED CLAIMS <centralized.[protected]@agarwalpackers.com> & APML Siliguri <[protected]@agarwalpackers.com> but they never reply of my mail.

Pl. reply & diposit settlement amount as soon as possible.

Mar 15, 2017

Updated by Dhrupalmehta i received one mail from Silliguri office regarding settalement of my claim & settlement amount is Rs. 22000/- which is not disposited in my account.

as per requirement I submitted cencalled cheque on dated 16.02.2017, After one month i waiting for my claim amount.
Siliguri office not responding
Pl. reply & diposit settlement amount urgently.

Mar 15, 2017

Updated by Dhrupalmehta Email address : CENTRALIZED CLAIMS <centralized.[protected]@agarwalpackers.com>, APML Siliguri <[protected]@agarwalpackers.com>
Received mail as below.
From: CENTRALIZED CLAIMS <centralized.[protected]@agarwalpackers.com>
To: [protected]@torrentpharma.com
Cc: APML Siliguri <[protected]@agarwalpackers.com>
Date: [protected]:15
Subject: Re: CLAIM SETTLEMENT

Dear Sir,

Your payment will be credited shortly. Till than please cooperate.

On Tue, Feb 28, 2017 at 2:25 PM, <[protected]@torrentpharma.com> wrote:
gentle reminder !!!

Regards,

Dhrupal Mehta
Manager - RMPM Stores
Torrent Pharmaceuticals Ltd.
32 NH 10, Middle Camp, Sikkim
Ext.no - 196

"Being happy does not always need a reason. Just be happy."

From: "APML Siliguri" <[protected]@agarwalpackers.com>
To: [protected]@TORRENTPHARMA.COM
Cc: "Centralized Claims" <centralized.[protected]@agarwalpackers.com>
Date: [protected]:42
Subject: CLAIM SETTLEMENT

DEAR SIR
THIS IS TO INFORM YOU THAT YOUR FULL AND FINAL SETTLEMENT AMOUNT IS RS 22000/-
PLEASE PROVIDE YOUR BANK DETAIL WITH SCAN COPY OF CANCELLED CHEQUE WE WILL REFUND YOUR SETTLEMENT AMOUNT WITHIN 15-20 DAY TILL THEN PLEASE COOPERATE WITH US .

जय हिन्द सत्यमेव जयते
KINARA CHHETRI
[protected]
Agarwal Packers & Movers Ltd.
Door n 9 Durgadas Banerjee Road Nr Rajib More SILIGURI (WB)
Mob. [protected] [protected] ID [protected]@agarwalpackers.com
Shifting-Domestic & International 24x7- [protected]
Web site- www.agarwalpackers.com