[Resolved]  Agarwal Packers & Movers — Refund not provided after cancellation of booking -Quotation No. : QUCHE[protected]/1

Website:agarwalpackers.com

My Registered Mobile number in Agarwal Packers and Movers Ltd .(agarwalpackers.com): [protected]
Quotation No. : QUCHE[protected]/1

I have transferred the payment Rs.1500 through Gpay for booking (Quotation No. : QUCHE[protected]/1) on 26-MAY-2022. But from Agarwal Packers and movers support team called me on 27-MAY-2022 and told that slot was not available on 28-MAY-2022. So that i cancelled my order and asked for refund. I sent mail clearly along with quotation number and my payment transaction details. But their [protected]@agarwalpackers.com Team not responding properly to refund my advance payment. Its been one month completed after cancelled the order. still i didn't get the refund.

Have attached the transaction of payment and quotation for your reference. Please check.

So kindly refund my advance payment Rs.1500 and confirm the same.
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Jul 6, 2022
Complaint marked as Resolved 
I got the payment after posted the compliment here also got mail confirmation once they initiated the refund payment.
Agarwal Packers & Movers customer support has been notified about the posted complaint.
Complaint comments 

Comments

My consignment was delayed at least by 10 days. Hence I have to stay in hotel for 10 days and in order to compensate my expenditure of INR 20000, APML agreed to pay INR 4500. However it is also getting delayed .
Goods were supposed be delivered on 20th July but it came on 31st July 2022.
Compensation was supposed to be settled by 25 July. However till 6th August there is no response. Even APML agreed to do transaction by 3rd August after repetitive calls. (PFA) It was again broken commitment.
Ticket: 1513681
GC No: GCBNG[protected]

Please help.

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