I am writing to bring to your immediate attention a concerning issue regarding the shipment of our goods handled by Agarwal packer and movers (DRS Group) company with (GC Number[protected]. Unfortunately, upon receiving our shipment, we discovered significant damages and several missing items, which have caused considerable inconvenience and distress.
The specific issues are as follows:
Damaged Item:
Honda Activa scooty: The vehicle has sustained noticeable damage that was not present before shipping.
Missing Items:
Induction cook top - 1 unit
Ceiling fan - 1 unit
Pressure cooker (5 liters) - 1 unit
Saregama Radio - 1 unit
These discrepancies are deeply disappointing and have resulted in a loss for us both financially and in terms of the inconvenience caused by the lack of these essential items.
We request your immediate action to investigate this matter thoroughly. Please identify how these damages and losses occurred and implement measures to prevent such issues in the future.
Additionally, we seek appropriate compensation for the damaged and missing items. Kindly provide us with details on the process to claim this compensation and any documentation we need to submit to facilitate this process. Attaching the receipt below
Thank you for your attention to this urgent matter. I look forward to your response and a satisfactory resolution.
Best regards,
Alok Gupta
MobileNo - [protected]
Address - 51, Dashmesh Nagar, Akalgarh, Near Airforce Station, Halwara, Ludhiana-141106
GC Number - 4901928
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