Agarwal Packers & Movers — Unethical Packaging, Lots of Damages, Late Delivery and No Responses

Address:	Vadodara to Gurgaon Relocation
Website:	www.agarwalpackers.com

Hello,

This is the worst ever service I have faced.
In 1 word- I would say, worst service ever I have seen and I will never recommend to any of one.

I have booked for 17th June 2023 for my pickup from Vadodara and Transfer to Gurgaon. They delayed it by 1 day and came on 18th with only 2 guys for whole items packaging. If I would have planned the family move by flight on 18th, it could be a disaster for me in terms of

When they came, they did not have proper boxes for packaging of TV and LCD. They did the packaging in between of 2 pillows. (I have photos and Videos for reference)

Now after dispatching, they committed me to delivery my consignment on 23rd July 2023 since they delayed my pickup. But they delivered my consignment on 25th July 2023 with 1 item missing. (Revolving chair).

They have delivered my items with wholly damaged. My total 6 items damaged heavily i.e. Almirah, TV cabinet, Sofa, Fridge bottom support bend, Single Bed Wholly damaged. (Each and every items Photos and Videos are available with me)

At the time of Loading my consignment, I asked to guys for give me the insurance and they said at the time of packaging they don't provide insurance. (miracle new point heard)

I asked Agrawal Packers and Movers Ltd (APML) to provide me the compensation for heavy damaged my items. They said they can not give and after lots of emails, they said they can only provide 5000 INR since damages are high. (I have lots of emails copy for the same).

Coming back to my Missing items. I am still chasing my missing item and now its 20 days completed and they do not have any reply on the same. My wife is working from home and she is having back pain so I bought this revolving chair. Now since its too much delayed, I bought new one and could not bare anymore without it. I asked to Agrawal Packers and Movers Ltd (APML) to provide me the money for it (8000 INR).

Still I did not get anything from it.

I want my money back and to popup this issue of Agrawal Packers and Movers Ltd (APML). Many of the customers faced this issue so its better to raise it.

Thanks,
Rahul Maurya