Agarwal Packers & Movers — Untraceable consignment/ delayed delivery

The service by apml ltd has been pathetic. I had sent my domestic household items through apml coimbatore branch from wellington to pathankot on 08jun20. The coordinating executive mr sunil kumar has shown poor response and involvement in shifting of items. The consignment with no gccomb[protected] is untraceable as on 24 jun20. No call back has been received despite multiple complaints on customer care.
Also, the employee mr sunil kumar offered to lower the price in case the price of packing material was not reflected on the bill. He kept cribbing as to not being given the salary for 2 months n work overload. Serious actions need to be taken against this individual. Very poor service from apml.