Agarwal Packers & Movers — Wrongly charged Octroi charges in shifting household things

Address:

Vellore, Tamil Nadu

I shifted household things from vellore to fatehpur in UP 2 weeks back using the services of APM chennai. I was in contact with one Mr Sudhir ( Dont know even if the name is fraudulent). I was charged Octroi charges wrongly of Rs 1500 which Mr Sudhir accepted it was wrong. But my repeated calls for refund and mails were treated with apathy and i am yet to get my refund. Though small amount the attitude of the company once billing is done is so pathetic towards the customer. First of all the billing was more than was quoted to me and then on top of it wrongly charged octroi charges and now the horrible services. Not becoming of a reputed company. Just says they can go to any extent to cheat customers. This kind of cheating does not do any good to the company. I have the bill with the billing no 56103. APM chennai Mr Sudhir . i ve contacted him and also the person who came to pack the things. The sad thing is that we customers trust you with our things and this is what you do. I ll go to any extent even if it warrents to go to the consumer forum to get things sorted if not dealt with urgently.