| Address: | 132 | | Website: | www.airarabia.com |
We had booked "confirmed" ticket for 2nd april 2016 from goa to sharjah but the passenger (70+ lady) was sent back home after making her wait for 5 hours at the airport. The reason given to her was "technical problem". But we checked with the sharjah airport and also their office - the said did take off and landed at sharjah safely with passensgers. So there was no technical problem and a blatant lie was told to her. She was told to come the next day. She had to travel back (25kms) at 4am and come the next day (12pm). This has caused her great inconvenience and stress.
Also, we had specially booked her flight on a weekend so that we could pick her up from the airport.
Calls to their head office and several emails went futile. Air arabia just doesn't care for their customers. Was this information helpful? | 
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