Air Arabia — Flight delay missing connecting flight

Address:

356, Kottakulam Village,

I am Dharanivasan Gunasekaran booked a ticket (booking reference number:12783071; Reservation number (PNR):[protected], Airline: Air Arabia (Flight Number: 3L142) as of 06.02.2023 to travel on 28.02.2023 with departure time: 20:30 from Chennai International Airport and it should be reached to Abudhabi international airport on 28.02.2023 at 23:30 in Abudhabi time. Also, I have a 7 hrs layover at Abudhabi airport to catch my connecting flight from Abudhabi to Tel Aviv, Israel by WIZZ airline [booking confirmation number: ZGFQPM; flight number: 5W 7085, Date of departure: 01.03.2023 at 6: 40 AM from Abudhabi].

I was on the travel to the airport, and I saw their e-mail notification around 3 PM, on 28.02.2023 stating that they changed the departure with a delay of 8 hr as follows

Dear Dharanivasan Gunasekaran,

Dear Customer,
12783071 Your flight 3L142 MAA/AUH is delayed. New departure is on 01/03/2023 at 04:05.
Sincere apologies [protected].

Sincerely,
Air Arabia AbuDhabi

My entire travel plan collapsed due to the delay in Air Arabia's departure, with the New departure secluded on 01/03/2023 at 04:05. I was unable to catch my connecting flight, and I could not cancel my connecting flight ticket at the last minute and I didn't get any refund.
Finally, I boarded Air Arabia, and I reached Abudhabi airport on 01.03.2023 at 8:30 AM. Then, I booked another flight ticket worth 1060AED to travel from Abudhabi to Tel Aviv, Israel, through Etihad airline, which is three times higher the price than the earlier connecting flight.

I have contacted the Air Arabia office. They ask me to cancel the tickets or travel as per the new departure schedule. They were not taking any responsibility for missing my connecting flight due to their delay. They did not even arrange alternative flight tickets to travel from Abudhabi to Tel Aviv.

Due to their delay, I lost around Rs. 35000 in Indian rupee value. They are not ready to provide any compensation for my loss.

All the evidence was attached here for your reference.

Thanks and regards
Dharanivasan Gunasekaran