Air Arabia — Refund not given

Address:Sharjah
Website:airarabia.com

Booking no : 63299049
The said booking was auto cancelled due the cancellation of flight and amount was kept in credit.
As all the travel for next one year is frizzed i will not be able to use this credit.
Now being covid 19 situation in saudi and due to loss of business there are salary cut and we suffering to meet the ends. Hence i request you to please refund the amount standing in the credit so that atleast we shall use it during hard time.
while I understand that your company has taken a policy to keep the credit, i request you to please consider my request as a special request and approve the refund back to my card account for which i shall be ever grateful to you.
Thanking you
V Swaminathan
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