Air Cel — Recharge amount not yet received

Address:600028
Website:Www.aircel.com

27/03/2016
Fhmp[protected]-billdesk transaction id
I try to recharge [protected]...Through the air cel website...For rs113..The amount was deducted from my account...I did not received the recharge till now...It is showing
Payment status-success
Recharge status-failed

I need refund of my money
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Aircel customer support has been notified about the posted complaint.
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Comments

Dear Customer(tamilselvik),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Warm Regards,
Aircel Social Care Team
Dear Customer(tamilselvik),

We verified your number and found that the recharge got failed and request to you to check with bank for further refund process.

Warm Regards,
Aircel Social Care Team

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