Air India — about boarding

Address:

Vijayawada, Krishna, Andhra Pradesh

My flight no was ai460
You employee said you are late and no possibility to board, i reached 11:10 am and flight time 11:45 am
I had personal problems but they this is not our problem
I am thinking, in india how can they do like this behaviour
My personal opinion is never book air india flight, at 11:20 am when i was checking another flight there is option for same flight, i don't know how, you are looting money, my name jyoti
Then i booked indigo flight before only 20 minutes to departure now tell me they booked before 20 minutes and your employee said we can't do anything instead i reached 32 minutes before
Otherwise refund my money