Air India — air india cancellation of flight

We have booked a flight from agatti to kochi on 3rd december for 6 passengers. After reading the newspaper, we found out that the flight has been cancelled. There was no intimation from the airline for the same. When i repeatedly called the city offices of the airline, there is no response. I have then called the agent make my trip who connected me to the airline. Two of the executives at air india hung up the call after listening to the issue. One executive kept us on hold for a long time, then connected us to a senior, who was still unable to provide resolution for this issue.

Among the 6 o[censored]s, we have already paid rs.1.5 lakhs for our accommodation at lakshadweep. Two of the have to take a flight back from kochi to bangalore on 3rd december at 10.30 pm. 4 of the passengers have to travel from kochi to coimbatore and leave from coimbatore to bangalore on 5th december.

If we now cancel the trip, we will have to bear heavy cancellation charges for the stay and for all travel bookings. The flight cancellations alone will cost us at least rs.10000 per person.

Is air india ready to refund that cost to us? Can we get a flight from agatti to bangalore on 3rd december and will you refund flight cost of rs.5000? If yes, we are willing to take that up. Or will you refund the cancellation costs of bangalore to kochi and back for us as well?

There are no ferry tickets also available for us to travel from agatti to kochi. We cannot be stranded on the island. Cancellation of these flights will be very expensive for the 4 senior citizens travelling with us and for us, who are working class employees.