Air India — air india flight: air india flight fooling and arguing with the customers, staff being rude, nobody to look after customers ignoring customers

Hi team,
This is chitikela. Praveen i have booked ticket for bangalore to vijayawada through "air india flight" with flight no: 9i 540, travel date on 28th january 2018 i. E on
Sunday. I have been to the bangalore kempegowda international airport by 7:30 am, and i have done with the security checking by 8:00 am, at the
Security check the security person had asked me to remove the "honey bottle" that has been placed in the cabin bag.
I have removed the "honey bottle" and the secuirty had hand overed the bottle. He has made an entry for the "honney bottle" in the book at the security.
He had asked me to get some one from the airlines staff so that the security person can hand over this bottle to the airlines staff and this bottle can be
Placed in the check in bag where this is allowed. I have no idea who to approach for this as my borading time is by 10:00 am.
I went all the way to the gate no 11 as there the air india staff would be there, but to my surprise there is noboady from air india and the board and the
Hoarding shows as air india but there are no staff present and there was staff from indigo, when i had asked the staff they says they are not aware of where
The air india staff would be there, then later i had enquired another person he guided me to the information desk. And from there i had to wait for 1:30 mins
And the staff at the information desk would say that the air india staff would come but no one had come. Then the information desk staff (Mithun) says to
Go to the gate no 8a and he said that there the air india staff would be available and he had asked me to catch hold of the staff.
But i was schoked to see how rude the staff are with the customers, i went all the way to the gate 8a with 2 bags of load. The staff at gate 8a just says me to
Go out as there are other passengers coming, what does it mean is that i am not a passenger? Is this the way you treat the customers?
He says it's not possible without even listening to the customer queries, then what is the point for me to go that long to the gate 8a for the staff.
Is this the way the so called information desk staff direct the customers where there is no response.
Overall after all this around 10:00 am there comes the air india staff and says to be fast, i am already having 2 bags and i have went down.
Other air india staff started shouting at me as "you need to change your body structure" these are words that have been said to the customer by the staff.
How can a staff literally treat a customer in this way and he says he cannot keep the flight waiting just for me.
Actually air india staff haven't responded in time and it's their mistake and he says he cannot assign any of the staff for me.
At last they had taken my another cabin bag and asked to remove the important documents then i had to remove the certificates and other file and all the way
I need to carry them in hands without the bag. And i am shicked all the way i have waited at airport for the "honey bottle" and finally after reaching
Vijayawada my destination i couldn't find "honey bottle" in the bag.
Then what is the point for me to give the second cabin bag to the staff, if they had not placed the "honey" bottle in the bag?

When i had called up to the below numbers:
[protected]
[protected]
[protected]
They have asked me to dail some othe numbers, they just want to divert the information and misguiding me saying that it's my mistake.
Is this the way that you change the words?

I need explanation from the staff is this how even the information desk had asked me to give the complaint.

Request higher officials to contact.

Order details:

Travel date: 28-jan-2018,
Flight no: 9i 540,
Flight: air india

Regards,
Chitikela. Praveen
+91 [protected]