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Air India Complaints & Reviews

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Last updated May 29, 2024
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Air India reviews & complaints page 37

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R
rocky virmani
Dec 10, 2021
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Ticket refund still not received it got many months

Address:Nairobi kenya

Ticket refund not yet recieved as it have passed many months mailed on website and file a complaint also thn to refund has not been done by air india as my ticket details are as below in images and i provide here also my eticket number :[protected] and booking refrence is Y7HZF booked with mail id [protected]@yahoo.com and the payment was made online location nairobi via debit card account holder liaquat Fidai...
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A
Agnes Pathan
from Pune, Maharashtra
Dec 10, 2021
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Refund of cancelled ticket for a very long time

PNR is ZD73T
Pune to Del 7 Aug
Del to Toronto 8 Aug...
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Address:Air india

Date of incident 14 June
Tickit number[protected]
tickit was booked they gave me urinary of 14th June which is attached below when I reported to airport they said your tickit is of 15th and you can't fly today for the same I did not recieve any mail or massage which says that my tickit was shift to 15 June again...on communication with staff on airport they said your itinary is valid but our system has issue and that can...
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J
jithinjose08
from Pathanamthitta, Kerala
Dec 9, 2021
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Cancelled Air India tickets and not received confirmation or refund even after 3 months

I have booked 3 Air India tickets during pandemic and the flights were cancelled. We waited for an year and then called Air India Customer care and cancelled those tickets in September 2021. But till now they have not send any email regarding the cancellation or refund.

Tried to call the Customer Care multiple times and when I talk about refund they will disconnect the call. The wait time are nearly 60 min.

Tried...
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D
Dondiba
from Hyderabad, Andhra Pradesh
Dec 9, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Flight cancelled refund not received

Flight cancelled refund not received

Details attached...
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F
FatemaN
Dec 9, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Cancelled tickets refund pending

5th Nov 2021 12 pm air india flight ai552 PortBlair-Chennai-Mumbai cancelled. Six tickets. We had to buy our own tickts. We have not received refund.

Ibook had done booking. They have not received refund. They told us to follow with air india....
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K
Kpawde
Dec 9, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Terrible customer care support and mental harassment

Hello,
I have flight on 9th December with Air India, which I am trying to reschedule. The option to reschedule is not available online hence, you to call their customer care.
Let me start by saying that you would have to wait hours and hours to get connected to agent first. Then, by some miracle you get connected and after choosing the correct option of rescheduling on IVR. They tell you that they do not have the rights to...
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I booked my ticket for 17th of December and now I have some anxiety issue and my doctor advice me to rest for some days. So if possible can I reschedule my flight?...
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B
Balisaku
from Tiruvallur, Tamil Nadu
Dec 8, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Agency not crediting refund money

Address:92porur gardens phase 1p, vanagaram

Two tickets booked through agency to travel on 20th March 2020 from CHENNAI to SANFRANCISCO could not be performed due to COVID and cancelled through the agency in June 2021.Agency intimated full refund in last week of SePTEMBER 2021 but yet to credit the refund to my account..Please do the needful . BALAKRISHNAN, [protected]@yahoo.co.in, [protected], 8th DEC 2021
Passenger Details 1. JEVANTHI RATNAM BALAKRISHNAN (72)
2. THYAGARAJAN...
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Indra Gurung
from Sangli, Maharashtra
Dec 7, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Flight Cancelled by Air India - Refund Pending for 2 Months

Hi Sir,

My compliant is for AIR INDIA. They cancelled the flight from Pune tobDwlhi on 24th October 2021 and sent us an SMS on 9th October regarding the same. So I called to AIR INDIA customer care, the customer care Executive told me that I will get full refund in 30 days time. But even after 2 months i am still waiting for my refund. I filled a Feedback form to check the refund Status also as advised after contacting the...
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P
panchal.varun
from Mumbai, Maharashtra
Dec 7, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Refund for cancellation

Hi there, i am trying to get refund of the tickets that were cancelled in July 2021. But still no resolution or solution has been provided.

Every time i connect they ask me to wait. I keep getting automated emails and no action.

Original booking details are given below.
PNR: YXWHQ
Ticket#1:[protected]Ashok Panchal)

Ticket#2:[protected]Parul Panchal)

Below...
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K
koolpank
Dec 6, 2021
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Ticket refund

I'm just chasing the refund of my booking that was cancel due to COVID-19 in March 2020 I'm waiting since then and got no positive reply from my agent saw this on web and thought to log my complaint wit them hoping to get solved soon

Airline Booking Reference(s)

AI (Air India): H81XS
AI (Air India): H65Y4

Kind regards...
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S
suryakant21
from Bhubaneswar, Odisha
Dec 6, 2021
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Even after 3 months the refund amount is not paid

I have booked the flight on september 1 and 2 and the flight got cancelled from airline.Sent a mail to the airline and followed up multiple times.

After 3 months i have not recieved the refund amount....
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S
shanila m u
Dec 6, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Being stopped from travel due to two passports

Respected Sir,
I would like to bring your notice about our regretting situation at Delhi airport on Dec 1 2021 that we are stopped from travel in air india flight AI185 to Vancouver, Canada because i have two passports.

We were waiting in the airport for the boarding pass issuance and we were on time .Since i have two passports and visa printed on old passport, airport officials told that they couldn't update the new...
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N
Nehal Nirbhawne
Dec 5, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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22 hour delayed rescheduling of the connecting flight

This is regarding, the rescheduling of our flight from Mumbai to port Blair connecting via chennai, details of the same are captioned above. Although the flight from mumbai to Chennai has not been rescheduled, the flight from chennai to port Blair has been rescheduled and is now delayed by 22 hours. Initially, the flight was scheduled on 9:35 hours on 12th December and currently, it has been rescheduled by the airlines having its departure...
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S
Sathiya Sekar
Dec 3, 2021
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Refund not received

Hi,
I booked the flight from Chennai to Vancouver on 14th July, 2021 and the flight gets cancelled due to flight ban. So I requested for refund and I haven't received back my refund till now.
Flight No. AI 539 & AI 185
Departure date: 31.07.2021
eticket #[protected] &[protected]

Please look into it and process the refund soon....
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S
Sat Haokip
from Delhi, Delhi
Dec 2, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Money deducted but ticket not issued

Dear Sir/Ma’am
I booked my ticket on 29th November 2020 for the my flight with destination from Delhi to IMF, Imphal.
The payment was done through the mode of PhonePe and I have all the details regarding the transactions.
And I have called all the customer care number as given in officials AirIndia website, but no phones were picked up.

It is my request that the amount be refunded to me.
br...
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H
Haris Harry
Dec 2, 2021
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Haven't received my refund

Address:9 leahann drive, Toronto, Canada
Website:Air india

My flight was cancelled due to flight ban but i haven't received my refund since 7 months...
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V
vrskatwal
from Sandhole, Himachal Pradesh
Dec 2, 2021
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Excess charges

Goodmorning
I traveled from Delhi to Dharamshala by flight AI 9713 and my booking reference was YNLFF. I booked this ticket from the official website of Air India. In my ticket the baggage allowed was mentioned as 25 kg per adult. i was travelling with my family and since luggage allowed was 25 Kg for each four o[censored]s so i planned my move accordingly and reached Airport 3 hrs prior to takeoff. during check in i was delayed by your staff...
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P
prakash_10_93
Dec 1, 2021
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No refund for cancelled ticket

E-ticket AI 098-[protected]
Name - Mala Mishra
email : [protected]@gmail.com

Departure:
Time: 15 May 12 PM
origin: Chicago
destination: Mumbai

Return
Time: 2nd July 7:25 PM
Origin: Mumbai
Destination: Delhi

I had booked my tickets with Air India back in May, Later the flight was cancelled due to covid and my ticket was put in open status....
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