Air India Complaints & Reviews

It have been more than 2 months still i didn't get my refund..they had cancelled my ticket still the didn't gave my refund amount...

AIR INDIA DENIED ME BOARDING FLIGHT on[protected] AND gave me cancelled PNR RECEIPT .. WITH WHICH THEY SAID I CAN CLAIM A FULL REFUND... on[protected] claimed refund but air india didn't gave any refund till now.
TicketN Number :[protected]
Refund Request Number : [protected] Refund Applied Date : 07/12/2021...

PNR:JYZ35
Ticket:098-[protected]
DOJ:[protected] Hyderabad to Tirupati :
Complaint: Requested Call Centre for reschedule of journey to 21st October 2021 on 7th August 2021 well before 26 hours of departure of flight as per AIR INDIA Free change of Date policy. customer support agent noted the request and transfered to Booking department, but the call was dropped. Again I called customer support and informed the same....

They said refund will be credited in 2 weeks. It is more than a month. Tried to reach customer support multiple times. They don't respond emails and you will never be able to connect the customer support number. At the end they are not reachable and I am not getting any update as well on my refund. Please help....

Dear Air India, I am following up from last 18 months to initiate my refund against ticket number[protected]/48 but no response tired sending email on [protected]@airindia.in but seems no one bothered to reply my email.

Flight cancelled due to COVID-19 which was scheduled on 19th March 20 but till date no refund received.

Please contact me on [protected] incase of any query

Please initiate refund...

Dear sir

I am sending you this mail after doing lots of afford to get my refund amount since last one year. I am sending the mail to ecommerce and they are giving same reply since last one year that your refund amount Will credited within 20 working day as they sent reply in jul 21 but still didn't get my refund amount. I am sending this mail continuously since last one year to e-commerce Air India . Already 18 months gone...

Reference: Air travel booked on 24th June 2021 from New Delhi to Mumbai (Flight no AI 865, PNR: HKTR2)

Ticket Number

Refund Request Number

Refund Applied Date

[protected]

[protected]

06/30/2021

[protected]

[protected]

06/30/2021

In connection with reference, I want to bring into your notice,...

We have cancelled on 18th June.. they said we will receive full refund in 21 days... We keep calling them . They are always saying wait for few daz .. 2 times they told some dates .. we willl receive on some dates.. both dates .. we have not received anything.. multiple tickets are booked with them ... They are always giving false statement...

Last time it's in process. We will receive it on 15th august max.. all false promises...

I Tried to book.ticket on 11 August at 13.20. Paris time and transaction was passed in bank but confirmation didn't come no Pnr, no message, no email came for ticket then I booked another ticket in airindia, paid another ticket .

I have informed bank to cancel this transaction of 1023 eur but bank told to wait for transaction to appear in account then I received the ticket after 5 hours, we have called air india they said they...

I am hereby to inform you that, AI Calicut airport staffs & Officer did not allow me to travel from calicut to Dubai.
I Already have the required valid documents and approval from UAE Govt. I presented it at the time of check-in but the officials did not allow me to travel because of the reason they mentioned that I have invalid GDRF approval.
I hereby attaching the GDRF Approval which I have got on 4th August and still valid....

Was submitting my luggage at the luggage counter. Many of the staff were pulling their mask down while talking. So many passengers in the queue did not maintain social distance and were talking pulling their masks down. People sticking to each other in queues.
Is there any staff keeping a check on these things?...

Hi,

I am manish gurnani and booked my tickets on Air India travel in May-2021. However due to COVID I did not travel and cancelled my trip. The refund for the ticket cancellation is not yet processed after so many months.

The ticket number was[protected]. Can you please help ?

Thanks
Manish Gurnani...

My flight from Delhi to Birmingham(8th jan 2021) was non-operational fir which I submitted a refund request, but haven’t received the refund amount yet....

We had availed a ticket for Trip planned to Bangalore for my family (3 Members) and ticket bought through Make My Trip (Copy of Ticket attached). The Trip was scheduled on 10th Aug 2021 @ 9.30 am through AI 506.

Unfortunately, my family could not board the flight, as airline had closed the counter at 8.50 am and not allowed them to drop baggage or allowed them carry even the baggage after pleading with them. They were waiting...

It’s been more than a year and still I’ve not received my refund for the air line ticket canceled due to COVID situation...

I had booked my flight through air india . The details of my bookings were:

delhi to singapore on[protected]

and return flight from singapore to delhi on[protected]

s.No.Passaengers names tickets numbers
1. Narender rohilla. 098-[protected]
2. Nisha rohilla. 098-[protected]
3. Adityavardhan rohilla. 098-[protected]
4. Amayra rohilla. 098-[protected]

i had...

Dear Sir/Madam,
I want to inform you that an online fraud and illegal money transfer held on 13.08.2021 by the person (as referred from AI India Customer Care as City Area Manager holding phone no. [protected]) from my SBI Savings Ac and ICICI Savings Ac. of total Rs. 30000(Rupees Thirty Thousand ).

I was trying to rescheduling my Air Ticket (PNR- JBLCD, Ticket no[protected] from 04.08.2021. Several times I have...

Sir,

Please refer booking reference No.H60E2, wherein myself along with my family members (total 4) had ticket for travel from Delhi to Bhubaneswar on 15.07.2021.

During collection of boarding pass, one lady (on-duty) asked me for RT-PCR /RAT test negative report. Since we have had no such reports with us, she arranged some papers for declaration that we shall do the necessary tests at Bhubaneswar Airport, and...

I have Canceled ticket in last year from air India app and still now no refund processed. Worst experience...

Flight cancelled by Air India To to Bad Weather

Booking Reference - HKFK1
Date of Travel - 29.12.2020
Flight No. - AI 822
From - Jammu
To - New Delhi
Passengers:-
1. Miss AFSHEEN RAHMAN - Eticket:[protected]
2. Mr. ARIF RAHMAN - Eticket:[protected]
3. Mrs. SHAGUFTA PERVEEN RAHMAN - Eticket:[protected]

Refund Received ONLY FOR ONE PASSENGER i.e For...