Air India Complaints & Reviews

Dear sir/madam,
My accompanied baggage is delayed while travelling from delhi to seoul dt 26 oct 2019 flight no : ai312.
My reference report no: icnai 10550/ bag tag no ai510789

Repeated calls and mail has got no response. Every number displayed is not working,

Since i am sea fearer in merchant navy, i have to board my ship and sail to australia.
My delayed baggage may be routed back...

We were a group of 19 people on a pilgrimage travelling from allahabad to new delhi vide ai 9604 from allahabad to new delhi on 11th september 2019. Our pnr numbers were jvctk, y9nn5, hd8bq, z4h92, hd8x3, yyc32, yyc0n, hgp5h, yxsbb

As per the policy of air india each passenger is eligible for 25 kgs. Out total weight was 325 kgs and the counter staff allowed us baggage allowance of only 285 kgs stating that per passenger only...

My flight no was ai460
You employee said you are late and no possibility to board, i reached 11:10 am and flight time 11:45 am
I had personal problems but they this is not our problem
I am thinking, in india how can they do like this behaviour
My personal opinion is never book air india flight, at 11:20 am when i was checking another flight there is option for same flight, i don't know how, you are looting money,...

Ajr india is the worst airline. Yesterday i reached at 11:10am and my flight time was 11:45am. I had personal problems but on airport not listen any body and said now no possibility, but i want to ask air india chairman if your family person in place of me then can you stop your member also, i only 5 minute late but now i decide i will never book air india flight in my life.
This is my bad wish you will be in loss...

On a shirt visit to chennai my daughter booked ticket to chennai to bangalore on 546 at 11.50 am but displaying delayed till 12.35 pm. An hour without means, copassengrrs are also suffered with their infants and next plan to travel further is also getting delayed. Online telephonic automation is again irritating more with advertisements and feedback rather delivering services. Pl clarify and response immediately otherwise i will take the...

On 24th october 2019 i was trying to book my tickets from air india app and when i was redirected to the payment menu, i paid through h. D. F. C bank netbanking. Then ‘suddenly i was prompted up with the message saying that my tickets were not successfully booked. I even got message from my bank regarding deduction of amount from a bank account. The passenger details for whom i was trying to book tickets are
1. Satinder kaurbr...

I attended the international conference 2019 ieee congress on evolutionary computation (Ieee cec 2019) held during 10-13 june in wellington, new zealand. For that purpose, i purchased the air ticket from air india (Ai) office, kolkata on 6th april 2019 for the two way journey between kolkata and wellington. The total amount of the fare i paid was rs. 87274/-. Then i applied for the visa for new zealand and got it. Though i have to change...

I was booked on flight flight no ai 9733 from kolkata to guwahati on 7th october 2019 which was cancelled by air india suo moto on 6th oct.
Pnr no — z6gpx
Ticket no — 098- [protected]
Name — sujit dutta
Concession type — armed forces
Amount to refund: rs 3539

After lot of mail exchanges rs 939 only has been refunded on 25th oct and rs 2500 illegally withheld. The flight was cancelled...

Already sent 4 reminders on the subject to [protected]@airindia.com, but no response yet.

I have cancelled the bookings (Pnr y1mx6) per flight no. Ai 21 (Ccu~del) scheduled on 07th nov 2019 & ai 20 (Del~ccu) on 12th nov 2019. It was confirmed to me by some customer service lady of air india on phone about a week ago, but no email confirmation has been given to me even till date. Further, the necessary refund status is also unknown...

I am travelling in ai 629 dt.24th oct bom-nag. The flight is delayed by almost 5hrs from the scheduled departure and there was nobody to communicate the same. No support staff to talk to. No courtesy to even ask for water. I have already suffered big loss due to your irresponsible behaviour. Also, the etd was displayed as 10:15 p. M. Even when the actual time was10:30 p. M....

Its with deep regret i would say that air india express failed to refund my money. I never experienced such a bad approach from any airline against the customers concern.
I have cancelled my return ticket from calicut to abu dhabi on[protected] with a pnr number lkdckq and i supposed to get uae dirhams 377.88, untill now it has not been adjusted to the credit card. I have sent couple of emails address to finance dpt of air india express...

I have booked ticket from lucknow to mumbai on 23 oct 2019 around 10:20 and made payment using phone pay upi as a guest mode from your website (Book. Airindia.in). Money got deducted from bank account but i haven't received my ticket confirmation, no message or mail received of the transaction i have made for my ticket. I have got transaction id on phone pay and paid to billdeskpg. [protected]@icici...

I tried to book a ticket but a transaction of rs 87, 175 got failed. Kindly proceed the refund process.
Name : kshitij shakya
Cheque no.[protected]
Description:- billdeskmumbaimhin-22/10/19 19:44;29/1716
Flight from del to syd to and fro with dated 30th november and 6th december respectively.
Date : 22/10/19
Time : 19:44
The payment was done by canera bank atm pin by air india official...

Dear sir or madam,
I am deeply unhappy with my treatment at the hands of air india, who, for the 2nd time in under a year have ruined a travel experience for me. I copy and paste air india's response to a complaint i made against them recently and my consequent reply.

Dear mr. John duthie,
Greetings from air india!
This has reference to your feedback wb-dcok[protected] registered on web portal regarding...

Good afternoon sir / madam

We have observed that most of the time mumbai - jamnagar flight delays and there is no reason provided any time by air india.

Last week one of my guest was traveling and flight suppose to take off 11 o clock morning but it took of 5 o clock evening.

This is small sector so most of the time they delay this flight we request u to take serious action for this....

My name is ashok kumar shrivastava,
Email : [protected]@gmail.com

I had booked air india flight ai-0188 (Tor-del-jai) to fly on 16. Oct.2019 with paid seat (17h) reservation. My paid seat (17h) reservation was cancelled at the flight boarding time by a person called andy on pretext that this was an emergency row and since i had used wheelchair (My both the knees were operated for tkr surgery and walking distances was...

This is with utmost grieve, i am putting up a complaint against the air hostess of the flight ai174 from delhi to bangalore on 18th of october 2019. I had booked a ticket in the flight and was allotted seat number 18b but as the seat 18c was empty i preferred sitting there at the aisle for the journey.
Throughout the journey i along with many other passengers were requesting constantly for water which was not entertained by the air...

My name is bhonagiri anil kumar i had received a message from @jobs updates. Names monika batra (Senior hr manager) mentioning that my job application has been selected in air india for domestic airport, for joining send passport size photo, i'd proof, education certificate and updated resume on mail id is airportauthrityofindia123zoho.com. When i chatted to this mail he replied me my job post is ticketing excutive at hyderabad rgi airport...

My high profile client and a well know celebrity was supposed to board
Air india flight ai645 mumbai-jodhpur of 17-oct-2019, it was re-cheduled to operate as ai643 on 17-oct-2019 & depart at 1415 hours. She had booked business class.

When my client went to the counter she was informed by counter staff that this change was already informed my text msg and mail to your agent on 16th.

This was entirely false...

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