Air India Complaints & Reviews

Good Evening Sir,
Last February I have complained about this issue is i.e, Mr.Bhartendu namwal didn't replying any detail about job and going on postponing from the past 4months, saying that this month elections this month Conform job this month Joining letter Send to Home address ok like these he is saying, upto now I didn't get any job from Air India, I have got Paid 25, 080rupees Sir, Did I lost my money? How can I get...

My booking Id was EMT58551134 & Ticket no. was [protected]/375 of Air India dated 29 May 2019.

Flight departure time was at 09:00 AM, actual departed on 09:12 AM.

My wife reached to Airport before 08:30 AM. I know she was little bit late,

But my wife reached the counter, passenger on same Flight standing before my wife and got Boarding Pass in the presence of my wife and they have put their luggage...

I had done the boading and i have the boarding pass and i was in front of gate prior 25minutes to the flight departure time.

The lady duty manager was egocentric and did not allow me to board the flight and in front of me called the flight captain and said not to wait for me and they closed the gate however i had 25mins.

Flight time is 7.05pm
Present in gate 6.40pm

Duty manager arrogant.br...

I have booked Wheelchair Service for my Aunt, who was travelling from Ahmedabad to Toronto on Air India operated flight on 10th June 2019. They have not provided Wheelchair for my Aunt even after many time requested by her. Worst Airline Staff behaviour at Ahmedabad Airport. Even after booking the wheelchair request on their website and by customer care call centre, they didn’t provide the services and not even behaved like a human beings....

Dear Sir,

I have been reminding your office since May and have send them SEVEN REMINDERS but all in vain they do not even boyher to revert with a two liner reply to please look in the matter and revert immediately.

REMINDER VII
MY REFRENCE NUMBER IS AIBE 47713964 Y40YJ

STATUS TICKET CANCELLED

It is unfortunate that inspite of FIVE reminder no action, even a courtesy of reply...

I was having flight from Chennai[MAA] to Delhi[DEL] on 31st May 2019 by Flight 539 @ 17:00hrs and connecting flight to Tehran by Mahan Air on 1st June 2019 @ 02:40hrs. The AI 539 got too much delay and finally it took off @ 22:45hrs [Delayed by 05 hrs 45Mins] and i informed Air India Manager Mrs. GokulaLaskhmi @ Chennai Airport about my connectivity flight and she was promising me to catch the connectivity flight. The flight landed @ Delhi...

I'm making a complaint regarding lost baggage. We were a group of family travelling from Delhi to Chennai. I didn't receive one of my baggage at the airport and filed a complaint there in the office immediately. I was told I will receive it when the next flight arrives. A staff there gave a contact number but no response was given inspite of me trying to contact them multiple times. This behaviour of the staff is very frustrating and disappointing....

उप श्रेणी / Sub Category : Delay
उड़ान प्रकार / Flight Type : INT
उड़ान संख्या / Flight No. : AI381
यात्रा तिथि / Date of Travel. : 03/Jun/2019
टिकट संख्या / Ticket No. : [protected]
1. Flight delayed by over 3 hours from originating airport – Changi, Singapore
o Missed the connecting flight to...

I was traveling with 2 senior citizen (my mother & my father) my wife and my son(infant) with air india flight ai 854 from pune to delhi on 5.06.2019 to depart at 22.20 from pune.
I reached at the pune airport at 8.30pm and requested mr.Kamlesh sitting at the check in counter to help me with the check in as i was travelling with an infant. Its as per law that person traveling with infant and senior citizen must be given priority.br...

I confirmed my ticket for air India flight AI-504 travelling from New Delhi to Bangalore, 2 months before travelling. I went for boarding 3 hours before, even then I was not given the boarding pass for that flight and was told that the seats are full and I was asked to go from next flight which was after 10 Hours.

I was travelling for a business trip. I had a meeting in Bangalore and because of this delay, I had to pay a huge...

My flight pnr - z4qrt booked in yatra from shirdi to hyderabad was cancelled on 04 june 2019 by air india. There was no alternate flight arranged, rather the station officer - anil kushwaha advised to book in some other airline/bus/train whichever suitable in stead of arranging the next day’s flight on behalf of air india. As my return to hyderabad was extremely urgent, as per his suggestion, i booked in the next day early flight which...

1. We were a family of four booked on this flight from diu to mumbai on 06 may. Our pnr was js9r8, (Mrs anjoo kumar, mr sunil kumar, mrs leena rangilal and mrs vimal singh). The total amount charged by ai against this was rs 22, 820 paid through my american express credit card, xxxx xxxx xxxx 32005 on 05 mar 2019.

2. I had contacted ai at diu to obtain full refund against this. I had been assured that the refund would get...

I had the below ticket with air india for my mel - del travel, booked from makemytrip.

I travelled on 8th dec melbourne to delhi. But for some reason had to stay there longer.
Hence i called air india in end of dec (25-28thdec) and got my ticket status changed to open (Which ur agent confirmed).

My ticket was in kept in open status till june.

20 days back i called up air india and the cust...

Sir/ madam,
I had made an online booking of ltc-80 tickets with the pnr z0jt6 (Web reference aibe[protected]. However the money (Rs. 56, 763/-) had been deducted and the ticket was found to be cancelled due to the website server not responding. The transaction id for hdfc bank netbanking is reference number[protected].
It is requested that the refund be processed at the earliest to enable me to make the reservation once again.br...

Hi Team,

On 27 May 2019 the passenger was traveling through Air India from Mumbai to Chennai for the business purpose in Mumbai, Baggage tag No. (AI463908) has apparently been completely miss-placed and possibly off loaded. The ground staff at the lost luggage counter. We have been following up and filing complaints in all the possible ways we even reached customer care, the customer executive redirected us to go to Chennai...

I contacted customer care to update my father's ticket to change place of origin from chicago to sfo. Since there is no option to make changes to the tickets online, i contacted air india customer care to do the needful. To start with, the customer care phone service is simply terrible, takes forever to get hold of an operator & then the wait time after the operator places your call on hold (And this happens several times) is just too miserable....

I have booked a flight for 24th of may from new delhi to jfk. I booked air india even after knowing that it has old aircraft compare to other airlines because it makes me reach in 15 hours. After 6 days i receive an update that they have changed the flight which will take about 21 hours to reach.

It is very disappointing and not expected from a government owned airline.

I don’t know what to say or do. I feel...

On may 12, 2019, i was travelling back to canada and my first leg of journey was bangalore - chennai. I would proceed from chennai to dubai and then on to toronto. I knew i had excess weight and was prepared to pay for it. But as soon as i got to the counter and as i was putting my checked bags on to the belt, a supervisor comes along and says to the person behind the counter - weigh everything and take money. The supervisor's name was gurumukh....

I have booked a ticket from tirupati to hyderabad my flight boarding time is at 14:15 without any intimation they saying that flight is delay by 5hours 19:15 since we are waiting for last 7hours they don't have any responsibility about the passengers and coming back and saying its again late the flight. Very worst airlines
So bad experience not to travel with air india...

Mr. Amit kumar a ground staff at Bhubanewar airport is ver rude and misbehaved while i was checking in for my flight to delhi.
He abused me and delayed my checkin for just his arrogant attitude.
He even quoted that he is relative of jayant sinha and he will not be punished.
If thats the reality then it is very dishearteing to know that...