[Resolved]  Air India — Baggage allowance

Dear service provider,

Pnr no JM36F I have booked a ticket from jaipur to abudhabi which is an international flight the booking site shows it to be a air india flight but when inquired I was told that it is airindia flight operated by airindia express so my baggage allowance is not as per international all wane of 30 kg but only 20 kg .the customer care directed me to go to make my trip dot com I don't know how they can decide about the change in baggage allowance in this way they are spoiling the reputation of air india and will lead to loss of loyal customers . Kindly look into the matter and allow the baggage as per international flight rules of airindia.