Air India — Baggage rules | |||||
I am a serving defence person. self with family are travelling by allaince air from jammu to delhi followed by air india flt from del to hyd on 02 Jun 16. the gap between two flts is less than 3 hours. as per baggage rules reflected on the air india site, it clearly mentions that passengers travelling from alliance air to air india and vice versa can carry 25 kg. but the help line people tell me no on first sector between jammu and del we can carry only 15 kgs each and the rules have been ammended from 01 jan. then why the same has not been amended on the site. if it is their mistake they should consider my case favourably and allow us to carry 25 kg on each flt. Was this information helpful? | |||||
Air India customer support has been notified about the posted complaint. | |||||
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