Air India — checked in luggage misplaced/missing/not traceable

Address:Manasa Residency, J P Nagar 6th Phase, 560078

I was traveled from Mexico to Frankfurt, Frankfurt to Delhi, Delhi to Bangalore by Lufthansa LH499, AI 120 and AI506 on 28.09.2019.
arrived at Delhi on 30.09.2019 morning at 8.30 am and waiting for my luggage at belt no. 14. my luggage was not arrived. reported at AirIndia staff. complaint raised. complaint no. DELAI 27196. Till now I have not got any information about my luggage. status showing not traceable. several times called customer care. wrote a mail to del.[protected]@airindia.in. not received favorable answer.
I would like to claim compensation for my missing luggage and need to know when I will be getting my luggage
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3154
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information