Air India — Claim for flight cancellation

Address:Bathinda, Punjab, 151001
Website:air india.in

I had booked air india flight ai-9622, pnr - hqcvr from bathinda to new delhi, travel date 10 june 2017 and departure time 12.35 p. M. The flight got cancelled and i was informed regarding the same at 10.15 a. M on the same date i. E 10 june 2017. Also, no other flight was available from bathinda to new delhi on the same date.

I had also booked an onwards air india flight from new delhi to varanasi ai-427, pnr - y40nl, travel date 10 june 2017 and departure time 17.05 p. M. However, since my previous flight got cancelled, i could not catch this flight also.

I talked to air india customer service regarding the same to get my booking of new delhi to varanasi rescheduled or cancelled, but he said that the same can neither be rescheduled nor cancelled and i will not get any refund and my entire booking amount of rs.5370/- will be forefeited.

In view of the above, i had to re-plan my entire travel schedule. I had to book two train tickets from bathinda to delhi of myself along with my husband costing rs.1230/-. I had to book another flight from new delhi to varanasi flight no indigo 6e-176 on another date 11 june 2017 costing rs.6000/-. My husband also had to take one day leave from his office.

I and my husband had to face a lot of mental and physical harassment on account of the above.

So, i request for claim of rs.12500/- on account of above.
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