Air India — Claim Points

Dear Sir,

I had traveled by Air India on 18 March from Dehra Dun to Kochi. ETK[protected] refers.

My membership number is[protected] in the name N ANIL JOSE JOSEPH. My old membership number is 50266973. The two accounts need to be merged

Since my name is long - my name gets written as A ANIL JOSE JOSEPH 0r as ANIL JOSE JOSEPH N. I had forgotten to enter the membership number when I booked and had tried adding points online.

However the system is rejecting it as surname is being displayed as JOSEPH N

kindly help reconcile
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Air India customer support has been notified about the posted complaint.
Mar 28, 2026
Updated by Anil Jose Joseph
Dear Sir,

I had traveled by Air India on 18 March from Dehra Dun to Kochi. ETK[protected] refers.

My membership number is[protected] in the name N ANIL JOSE JOSEPH. My old membership number is 50266973. The two accounts need to be merged

Since my name is long - my name gets written as N ANIL JOSE JOSEPH as ion the membership card

0r as ANIL JOSE JOSEPH N.

I had forgotten to enter the membership number when I booked. I had tried adding points online. However the system is rejecting it as surname is being displayed as JOSEPH N.

It is highlighted as it is the same person

kindly help reconcile

Warm regards
 
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