Air India — Denied boarding - booking ref pnr h25vh

Syed Arshad Alam

from Mumbai, Maharashtra

Address:	400021
Website:	www.airindia.com

Dear Sir / Madam,
I had booked tickets to travel from Mumbai to Varanasi on 27.04.2017 (flight AI 695). I was denied to travel on the journey date and offered to fly on 28.04.2017. I need a travel certificate for journey covered on 28.04.2017.

I had incurred monetary loss due to this last minute change by airlines staff. Airlines staff were also non-cooperative. They have behaved very irresponsibly.

I would like to put claim application for losses incurred. Taxi fare from home to Mumbai airport to and fro (80 Kms - Rs. 1500). I had also booked vehicle to travel from Varanasi airport to hometown on 27.04.2017. I had to pay for to and fro (300 Kms – Rs. 4000).

The above compliant was registered in the flight cabin crew report on 28.04.2017 (AI695).

It was very troublesome for me. I request to take note of hardship faced by me and do the needful to settle the claims and issue a travel certificate for journey on 28.04.2017.

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Air India customer support has been notified about the posted complaint.

May 11, 2017

Updated by Syed Arshad Alam Dear Sir / Madam,

I had to travel from Frankfurt to New Delhi on 22.06.2012 at 21.50 on AI-120 but the flight was cancelled and I was made to spend the whole night around 12 hrs on the Frankfurt airport. I was made to travel on 23.06.2012 morning 7.45 on AI-126.

Since I had a connecting flight from Berlin to Frankfurt on 22.06.2012 evening 18.20 (in code share), I had no choice but to come to Frankfurt Airport. There was nobody on the counter of Air India on the Frankfurt Airport. I was searching them in order to get informed regarding our night stay and scheduled flight departure. Literally we spend sleepless night around 12 hrs on the Frankfurt Airport.

I had some important assignment in India on 23.06.2012 but could not reach. I would therefore request you to compensate for the hardship faced during the stay at Frankfurt Airport. My travel details are as follows:

e-Ticket number:[protected]
Galileo reservation number: VWQ7B4
Air India confirmation / PNR number: JN4GW

This issue was brought to notice of Air India immediately after returning to India (refer email dtd. 29.06.2012 and subsequent several reminders till date). I am sorry to say but even after such long time there is no response from Air India. It is worth mentioning there were other passengers in the same flight who were provided with hotel lodging and food for overnight at Frankfurt.

Thanking you