Air India — Excess Baggage was not Charged properly

Hi,

I have recently traveled to Dublin, Ireland from Hyderabad, India Using Airindia along with Lufthansa. My issue was I have bought excess baggage for the whole trip from Hyderabad to Dublin in the Airindia Counter Hyderabad. When I reached to board Lufthansa in Mumbai I came to know that my PNR was not updated to Lufthansa and also you have charged the wrong amount. I have again paid another amount to Lufthansa in order to onboard my journey. I have contacted the higher authorities of AirIndia in Mumbai they said there is a mistake on Airindia side and the amount will be refunded asap.