Air India Express — air india express - lack of responsibility

Address:

Dakshina Kannada, Karnataka

I travelled by AIR INDIA EXPRESS ON 04th JUNE, 2019 from MUSCAT TO CALICUT by IX 350. On reaching Calicut, I realised that ONE BAGGAGE was missing and lodged a complaint vide Air India Office vide COMPLAINT TAG NO. AII68570 - [protected] (SEQ No. 1, 5/88) - Name SAHIKH/MUHAMMAD M, Kozhikode. To my absolute disappointed TILL NOW I have not received the missing luggage and in spite of calling several times, I am getting replies that I would be informed but no luck so far. It is very disappointing and unprofessional that ever after more than one week, your staff could not locate the baggage till now. I am living in Mangalore and I do not know how you people are going to reach me the luggage.