Air India Express — Harassment due to non issue of boarding pass

Address:

110092

I was booked for banglore delhi flight no ai 173 in the name of kanishka tandon, a student. My pnr no was jjb8c.The original flight was to depart at 21.40 on 6th april which was delayed to 0010+1 hr .I had reached the counter at 11.20 pm and to my shock i was told that flight is totally booked despite i was having confirmed ticket.I was told that seats have allotted to others and i can not go by this flight. The type of mental harresment and agony i had to face was tremendous. How can an airline alott seat to some body else when i had reached before time at boarding pass counter. I had to fight till 1.00am with the persons who though accommodated on the plea that if some passenger did not show then the seat can be allotted.This magnitude of deficiency of service is not pardonable and the staff kept on saying sorry but did not provide me the boarding pass.As i am a girl and alone it was more frightfull also to be left in lurch.I want to know why my confirmed seat was not allotted to me, why it was allotted to any body else,