Air India Express — name correction | |
Booked flight from singapore to bangalore, for 15th apr. For one of the passenger, the lastname has been given as an initial Not complete name. I have requested airline to include expanded lastname instead of initial by sharing the required documents. Airline customer care advised me to cancel and rebook bearing the cancellation charges. Other airline (Booked for 11th apr) did this, with free of cost for my bangalore to singapore flight. Each airline follow a different set of rules, but please note that neither airline website shows any info about name change policy/info nor travel agent website (Makemytrip) And i believe there is a order from aviation department, there wont be any charges for name correction on airline tickets. Was this information helpful? | |
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Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
If the passenger has submitted the claim for the correction within the agreed time, usually such period is within 24 hours,
(eticket and complaint are not seen),
the air carrier duty is to issue the eticket with correct name without charge.
As the eticket is not seen, the dispute can be contnued in court only.