Air India Express Complaints & Reviews

I have booked three tickets in an air india flight ai 9805 (Pnr no h3ed1) from delhi to kulu on 11th oct 2018 through paytm, booking id [protected].

On 11th oct 2018 we boarded the flight ss per schedule. The flight was flown for kulu but half the way diverted to chandigarh air port due to bad weather. The crew of the flight informed that the flight is not going to kulu and advised that passengers may continue their journey...

Dear sir/madam,

While trying to file claim regarding golden forests (India) limited. I am filing the claim for my child shabnam (Depositor) holding one account in golden forests (India) limited (Gfil) bearing the account no: 01/9/lsc715398 dated 15/05/1997 maturity date 15/05/2018
Please settle my maturity claim
From-munna
Teli pada, chhata, teh.-chhata, distt.-mathura u. P.
Mob.-[protected]...

I am rahul puliyakkadan travelled in ix 814 with pnr no ixkckk from dubai to mangalore on 6th oct 2018. During my travel my baggage got damaged (Number locked baggage damaged when airport staff tried to open it for a robbery). Air india express is responsible for this kind of robbery attempts. This is really punishable offense and can never be forgotten.

Regards
Rahul puliyakkadan...

Hi

I was forced to cancel my air india express booking uteeyr (Attached) because of the kerala floods and
Because the kochi airport was shut down during the scheduled flight date and there was no way my
Daughter could reach the trivandrum or kozhikode airports due to the floods. I did the cancellation on
14/8/2018

It is now 14 days since cancellation

Till date the refund...

I booked the both way ticket on 26th July 2018 from air India express with my credit card the amount of 10, 000rs same time I cancelled the one way ticket so far refund was not made from Air India express, but Abudhabi Bank fine me for the late payment of 2800 rupees, Please help me to find the solution .

Note :3 mails send to the customer care
5 times called customer care in India
4 times called customer care...

Sir,
I am being harrassed by “mahindra holidays & resorts india ltd.” whose representatives mr. Arnab nandi and mr. Yahiya zain approached us on 9th may, 2018 for taking bliss membership of their organization and offered various discounts & benefits etc. Including free 4 nights stay at their resorts for our family of 6 members
Believing upon their promises, i paid an amount of rs.93, 650/- through cheque. To my surprise,...

I had paid rs 9197/- to air india express on 21/7/18 thru icici bank account (Transaction id - [protected]).
The money was debited from my account but the ticket was not issued.
Now i have made alternative arrangements and don't want the ticket anymore.
I tried to contact airline office in pune but they said the refund will be paid with in 2 working days. So far nothing is done.

Kindly process the refund...

Hello I am writing this from Dubai.

Booking Ref: BGUYBM PUNE-DUBAI

I have issued an online ticket on 23rd July 2018 from PUNE-DUBAI sector. There were two fields on Air India express web page one contact details and second passenger info. In contact info page I put all my details including date of birth as per given fields then in the passenger info field I put my wife's details as she is the passenger who will...

Dear sir / madam,

Pnr: wzwseg
I travelled on ix 475 on 23 june 2018, cok to doh.
The seat 17f was horrible. Reasons are stated below:

1. The left side arm rest was broken from its position and slipped towards the right as it dropped down and was in contact with my thigh. I had to keep my left leg across my right leg through out the journey, just to avoid the pain from the poking arm rest on my...

Dear sir/ma’am,
This is to request compensation for delayed flight (More than 8 hrs) and a very disappointing experience with air india express:
Flight details:
Flight number: ix 115
Date of flight: 19 may 2018
From: new delhi
To: abu dhabi
Scheduled departure: 20:50 hours
Final departure: 4:45 hours (20 may 2018)
Delayed by: 8+ hours

No of passenger:
Adult:...

Dear sir / madam,
Good morning!

I had cancelled my air india express return travel (Confirmation number of my ticket is qtyaoz) by visiting air india express office in mangalore dated 05-mar-2018. As per the aie staff, he informed that ticket has been cancelled and will get the refund of it within 1 month. Payment was done through online channel. Until now i have not received any money from aie. Can you please assist...

I have made the payment of inr 2482.50 for re-scheduling via customer care with payzapp reference no as[protected]. However, rescheduling couldn’t be done due to some issue. Accordingly, i have made the booking via online website.
Request you to kindly return the fund inr 2482.50 and confirm. We have been sending mail to customer care but no revert from them....

We have purchased tickets for air india flight from mumbai to goa (Air india ai-83) on monday 5.3 at 5:30 am. For reasons that were not depended on us, we arrived 20 minutes before the flight.
At the gate, we were told by sherry waran (Air india representative on the gate) that the gate is closed.
We tried to explain that we directly arrived the gate after 18 hours of international flight and we don't have any luggage, just...

Good day,

I ravikumar khulbe had travelled with my wife and my baby from dubai to mumbai with air india express flight ix 438 on the 10th of march 2018.

I checked in at the airport but was told that the stroller i can take inside the aircraft. When i reached the aircraft i had to hand it over to the ground staff as they told me they will be putting it together with the checked in luggage.

Once...

I pragati rastogi is really disappointed by the service as this is the forth time i am facing problem with the jar and thrice i had paid and got it rectified for the first time i was misguided that the socket can't be changed so i bought a new jar but the second time it happened they told me that the part is out of stock it would take a while and every time the cost vary and this time i had been told that the socket would cost rs 850 the...

One of our baggage has been lost / misplaced by the airindia airlines transit from dubai to india flight on 4th january 2018.

A complaint has been raised with file reference - bomai31376 for the same with the airlines.

Its now more than a month for the incident, there is no clue or response from the airlines. The support services are so poor, they do not reply emails. The customer care numbers are not getting...

Our flight ix 248 from dubai to mumbai was delayed by 5and a half hrs and we werent even informed.
Also, after waiting for more than 6hrs on the airport, they inform that there is a further delay by 1.5hrs!
There is no storage facility for bags on dubai terminal 2 and they didn't even check-in our bags early to help us. So everyone had to wait on the airport. There are old couples who were struggling for a seat to sit at the...

This complaint is for air india express. The airline is sooo pathetic that they do not inform customers of a 3 hour flight delay. The flight gets delayed further and they still don’t care to inform. When questioned on any concierge services or waiting room area, the dubai airport manager says she has no such facility. They don’t have baggage services or refreshment services. And give a we don’t care and we don’t know attitude. They...

I was supposed to be travel on 21st Dec 2017 from sharja to Thiruvananthaouram on flight no 536 at 20.40 shj time. But flight is delaying around 10 hours. We are not served with even a tea or a water bottle. I was on a 9 days emergency leave and almost finished one day. My prime aim for travelling is to see my new baby born. I hereby request you to kindly consider this and compensate with reasonable reimbursement. We have several things to...

Hi
I was travel from bahrain to kozhikode on 29-nov-2017 ix474 with paid seat #1f. I have checked baggage 21kg and hand carry less than 7kg as per airlines law. Unfortunately all cabin are fully (Mostly passengers carrying more than 10kg in hand, i noticed that) and i did not get space inside the air craft. One of the your ground staff come to me very roughly and roodly asked to put my hand carry in luggage with out my permission....