Air India Express — not providing refunds for my tickets as i wont be travelling anymore

Address:Air India Express Air - India Express Building, Gandhi Square, D.H. Road, Kochi - 682 016, India.

Hi,
I had 2 air india bookings doha to trivandrum (Pnr vfleme) and trivandrum to doha (Pnr : cdlxts). I have cancelled all my travel plans and donot wish to travel anytime in future. Air india is neither allowing me to use this money to book other tickets nor giving me full refund. The only option they give is a free date change, which i can use as i am not going to trv anymore.
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