Air India Express — restricted to fly when I reached one hour before take off

I was supposed to travel to kuwait on the 27th of september from kozhikode international airport. I had managed to reach the check-in zone 1 hour before the boarding time and the response from the concerned officials were surprisingly shocking. Without even making a phone call or a try, he told me that i couldnt fly that day. I couldnt intake that, as there was 1 hour more of time left for the flight to take off and the airport was completely empty. There were just two passengers (Me n my sis), with two handbags, it was just a matter of two boarding passes, n i was sure we could make it to the gate as the airport was completely empty. The crew members were stuck to their word. While i asked another crew member for some help, he showed me the way to go outside the airport. I was done. It didt stop me though, i had booked the next flight right away. But i am sure, if it was some other airlines, i could really make it.
As of now, i wish i see those two crew members somewhere outside the airport. I hope someone look into this matter seriously n do the needed, as i dont wish anyone else to experience the same.
Air india express
Flight : ix395
Date : 27 sep 2017, 11: 40 pm

And i 'll do my max to sue this airline company. Thank you.
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Hi, this is melvita a passenger travelling on flight no 966 through AIR INDIA from hyd- mumbai, i am really upset abt the kind of facility being provided 2 the passangers travelling from this flight, the managment in the desk is so careless that they forgot 2 put my baggage tag on the ticket. When i landed i waited for my baggage on the receiving belt for more that 45 mins & when i dint get my baggage i went 2 the desk & there was no proper response from the managment of AIRINDIA. I would like 2 bring 2 ur noticed friend & family that nvr travel from this ### air services ever. Now also i am into the follow of for my baggage & thr is no proper response or revert back from there end . I am pissed of with them follow up, they cant do such a small thing & solve the problem of the passanger travelling with them & not ready 2 accept there mistake & stating that mam there is a power bank in ur bag . Wr in i tokd them i am ready 2 come back 2 hyd & prove that there is no power bank in my bag, if thr is no power bank found wat will u do will u give me free services for the rest 6 months were ever i am travelling, they have no answer. I want my baggage i dont know how & wat its always the airlines reponsibility. Kindly, ppl nvr travel from this airlines again

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