Air India Express — Services | |
My seat was booked on an air India flight on 3 Dec, while checking in for departures the staff informs that I cannot board the flight as the aircraft is small and now overbooked, I had to reach trivandrum via this flight by 12 pm and also had booking at hotel which are not refundable, the staff here has no answer and no solution for the inconvenience caused.pathetic poor services from air India Please provide redressal for complaint or I shall take the matter to ministry of India also if required. Was this information helpful? | |
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I have made an online booking from airindiaexpress.in, unfortunately amount was deducted twice from my debit card. From one month I am calling customer care and sending emails about the issue, but no further action taken yet. As per customer care executive it takes 14 days to refund one of the payment in case for double payment for single booking.
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Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021