[Resolved]  Air India — Inconvenience caused due to ai0968 flight delay and not even replying properly

Address:	New Delhi, Delhi
Website:	www.airindia.in

I had travelled from Trivandrum to Chennai by AI0968 flight on 19th feb 2016. The flight was scheduled at 6:15 am but because of AI system failure it got delayed. I had a connecting flight from chennai to pune at 9:45 am. I could not board that flight because the AI0968 reached chennai at 9:00 am and we could collect baggage only by 9:20 am.
Due to this i could not board connecting jet airways flight 9W-2491 which was scheduled at 9:45 am. When i reached your office at Chennai international airport they rejected to take responsibilty of this issue and asked me to book ticket for another flight. This is not at all a acceptable behavior.
I would love to get paid my ticket cost of 12, 500/- rs which i had to pay for booking another ticket. Please look into this issue as soon as possoble.
Because of whole thing I had to pay 12, 500 for another ticket booking as well as Rs 11, 844 for the previous ticket.
Now when I trying to connect to air-india since 19th Feb 2016, they are just asking me E-ticket number when I have shared my boarding pass as well.
I want my money to be refunded for the extra ticket which I had to book just because of the negligibly of AIR-INDIA.

Below are the details for the same.

Passenger's Name Ticket No.
1. Mr Pankaj Patni [protected]
2. Miss Sonal Lohade [protected]

Please look into this issue ASAP, and help me get my money back.

Thanks,
Pankaj