Air India — luggage lost | |||||
I recently returned to bombay from guwahati via delhi, ticket no[protected]. Guwahati to delhi flight no-ai890 on 6/11/2017, departure from guwahati -15.35 ; arrival to delhi-18.20 Delhi to bombay flight no-ai102 on 7/11/2017, departure from delhi 17.00;arrival to bombay-19.10. Total 7 luggage items (Tag number ai595013 to ai595019) were given by us (Me and my group members) at delhi airport including 2 poster cases. Upon arriving to my destination i went to pick up my luggage (Tag no-ai595019 named as ansari rashida, as we were in group of 6 members) and after waiting for a long time it dint came; rest all luggage tag no. Ai595013 to ai595018 arrived on belt. I was waiting on airport at baggage service counter till 21.30. I spoke to representative mr. Saiyyad at baggage service counter who took my information and informed me that they would be in touch within 24 hours to inform me of where and when my luggage would be tracked down and arriving. I raised complaint regarding my lost luggage, my file reference no is bomai30325/07nov/1507 gmt. It has been 3 days now, i have spoken at baggage service numerous times since my arrival and they have absolutely no information for me as whereabouts of my luggage. My bag is of maroon color with my name and contact number written on handle with black marker. Also the side chain contains my important register where my and my office i. E. Tata memorial hospital is written. Was this information helpful? | |||||
Air India customer support has been notified about the posted complaint. | |||||
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Request for full refund due to illness pnr no.YJN5M
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