Air India — miles not updated after 37 emails and 16 days
Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
Ananushnrj07 on Jan 7, 2019
I have been calling and email air india team every single day about my miles which have not been updated on my accounts. I have to book my flights and miles have not been updated yet
I have tried claiming miles from a previous trip taken on february 20, 2018 (E-ticket attached)
Delhi - mumbai (L class)
I have tried to claim the miles for this flight but for some reason i have received lesser miles than i should have received. On this sector and in this flight class, i should have received 944 miles but instead i only received 544 miles. I am not sure about the reason for this discrepancy but will appreciate if you can promptly update the remaining 400 miles so i can proceed with finalizing my future travel plans.
Please refer the link for correct mile (944) that should have been uploaded.
I have emailed several times to the following email address every single day since but have not recieved a single response as yet ;
Airindiaretros. [email protected]
Call. [email protected]
Flyingreturnsbase. [email protected]
[Jan 07, 2019] Air India customer support has been notified about the posted complaint.
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