Air India — Money is not refunded

Address:

46 COVEBROOK CLOSE NE CALGARY AB CANADA T3K 6J6

As per Air India rules and regulations on flight cancellation, we supposed to get money refund on below 2 requests. I am still waiting for the response from them.

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FIRST REFUND REQUEST
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Case #10368973
eTicket:[protected]
Booking Reference: HRKN4
Passenger Name: MRS PUSHPABEN DHIRAJLAL SANGHAVI
Contact Number:[protected]
Email Id: [protected]@gmail.com

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SECOND REFUND REQUEST
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Case #11967448
eTicket:[protected],[protected]
Booking Reference: H8CLP
Passenger Name(s): MS ELLI JIGNESH SANGHAVI, MR SHLOK DHAVAL SHAH
Contact Number:[protected] /[protected]
Email Id: [protected]@gmail.com / [protected]@gmail.com