Air India — no help through air india in taking my international flight even i got delayed by 3 hours due to them

Address:	Dehradun, Uttarakhand, 248001
Website:	Www.airindia.in

Issue: i had booked a flight of airindia of timings 19:00 hrs for the date of 7th of nov from dehradun to delhi... And i hve a flight from delhi to gaunzhao (China) on 8 at 00:05 hours i reached the airport at 17:30 and around 19:00 i got an intimation through goibibo that my flight got delayed and now i will get it at 19:50 but at airport they were saying that flight is delayed by 2 hours and now i will get it at 21:00 hours bc the flight is still not depart from delhi and the same flight first will depart from delhi to dehradun and the same will depart from dehradun to delhi, i called up to the airline to know what is the current status of the flight nobody has the correct information and a satisfactory answer finally after fedding up by ur executives in 4-5 calls i called to goibibo they understand the problem and convince ur executive to transfer the call to one of the senior executive mr. Piyush the floor supervisor over there take up the call give me the information that the flight has taken off from delhi airport at 19:52 hrs and will reach ddun by 20:42 and if it takes 15 mins to board it will leave ddun airport by 21:00 and will reach delhi by 22:00 by all means and then you can easily take ur further flight which was at 00:05 i. E, after 2 hours, so i asked him if there is further more delay from ur side than what is the solution than he said mam our duty mngr will assist this with every possibility and in either situation of you would not able to catch ur schedule flight airindia will help you and will bear all inconvinience happen to you and will make sure you will get the next earliest possible flight at no charges... Flight reached dehradun at 21:35 and take off for delhi at 21:45 and reached delhi at 22:45... One of our friend was also joining me at this china flight so he reached airport early and try to talk to the duty mngr as guided by mr. Piyush but no response then he talk to southern airline of which our next flight was they said they will make sure the gate will be open by 23:15 for check-in... I called up again to the airline and request them to help us so that we can catch up the flight... This time sm mr. Tasleem was the floor mngr and i request him to please help us in getting the luggage transfer from flight to flight so that i can take the flight but he said he cannot do anything so i said than pls transfer the call to any senior or duty mngr or smbody who can solve the issue as we have all 1 hour and 15 mins and if you people will help us i can take the flight easily but he said he is the senior most person on the floor and he cannot do any help in this regard... And no help is done by duty mngr also finally i missed my flight and i called again to the airline and as promised by mr. Piyush i asked him to arrange a solution for it and arrange the next possible flight as soon as possible... Surprisingly and annoyingly he said this is not in his hand he cannot do anything in this regard... So pls register my complain against these four people ms amruta, mr. Suryakant, mr. Tasleem and especially mr. Piyush for misguiding... I ve the delay letter of airindia and next southern airlines flight is at 12:35 hrs on 8th of nov pls make sure that i will get this flight through air india compensation properly with no issues then i will be little amicable with the legal case against you people bc i ve all the recordings of conversation with every employee of yours with proof... I am attaching one file of conversation in this mail pls go through it and take the wise decision
Thanks
Shubhi varshney
Pnr h4ryw
Passenger name is ankush varshney (Husband)